Refunds

Seven days. Reply to your receipt. The $27 comes back.

Plain English, on purpose. Last revised August 2026.

The whole policy in three lines Read Volume I for seven days from the day you bought it. If it is not worth $27 to you, reply to the receipt email and say so. The full $27 goes back to the card or account you paid with. No form, no phone call, no reason required, no hard feelings.

How it works

Your receipt arrives by email from our checkout provider the moment you buy. That email is the only thing you need to keep. To ask for a refund, reply to it — a single line is plenty — any time within seven days of the purchase date on that receipt.

Refunds go back the way the money came in, through the same checkout provider, and usually show on your statement within a few business days; your bank sets that part of the timing, not us.

What we will not do

We will not ask you to fill in a form, join a call, or explain yourself. We will not argue. We will not make the refund smaller than the price. And we will not put you on any list for having asked.

The honest limits

Seven days is the window. After that we have no obligation — but write anyway if something has genuinely gone wrong, and a person will read it.

One refund per purchase. The book is a PDF; once refunded, please delete your copy. We are trusting you the same way you trusted us.

The free build sheet is free either way. It is on the front page in full and is not affected by anything here.

Questions

Reply to your receipt, or to any build-sheet mailing you have had from us. Those replies reach the people who run the Hatcher Home Manual.